Privacy Policy
This Privacy Policy describes how Recurbills (“Recurbills,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit our website, use our mobile or web applications, communicate with us (including via WhatsApp or email), or otherwise interact with our services related to invoice storage and subscription management (collectively, the “Services”).
By using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.
1. Scope
This policy applies to personal information processed in connection with the Services. It does not apply to third-party websites, apps, or services that we do not control, even if linked from our properties.
2. Information we collect
Depending on how you use Recurbills, we may collect:
2.1 Information you provide
- Account and profile data: name, email address, phone number, country or region, and authentication credentials (including tokens when you sign in with a third-party provider).
- Financial organization data: invoice metadata (merchant names, amounts, dates, categories, tags), subscription records (plans, renewal dates, budgets, payment method labels you assign), and notes you add for household or family tracking.
- Uploaded content: files such as PDF or image invoices that you choose to store in the product.
- Communications: messages you send to us (including customer support requests and WhatsApp conversations initiated through our official business number), and your communication preferences.
2.2 Information collected automatically
- Device and log data: IP address, device type, operating system, browser type, app version, coarse location derived from IP, and timestamps of access.
- Usage data: feature interactions, crash diagnostics, performance metrics, and in-product events needed to operate and improve the Services.
- Cookies and similar technologies: on our website we may use cookies, local storage, or pixels for essential functionality, analytics (such as Google Analytics), and remembering preferences where applicable.
2.3 Information from third parties
We may receive limited information from analytics providers, authentication partners, app stores, payment processors (metadata about transactions you authorize), or integrations you connect. We combine this with information you provide only as described in this policy.
3. How we use information
We use personal information to:
- Provide, maintain, secure, and improve the Services, including search, tagging, budgets, and reminders.
- Authenticate users, prevent fraud, abuse, and security incidents, and comply with legal obligations.
- Send transactional notices (such as account verification, service changes, or security alerts).
- Deliver optional marketing or product updates where permitted, and honor your preferences (including opt-outs).
- Analyze usage in aggregate or de-identified form to understand product performance and roadmaps.
- Provide customer support and respond on channels you use (including WhatsApp when you contact our official line).
4. Legal bases (where applicable)
If you are in the European Economic Area, the United Kingdom, or similar jurisdictions, we rely on appropriate legal bases such as: performance of a contract, legitimate interests (for example securing our Services and understanding aggregate usage), consent where required (for certain cookies or marketing), and legal obligations.
5. How we share information
We do not sell your personal information. We may share information with: (a) service providers who assist us with hosting, storage, analytics, communications, customer support, or security, subject to confidentiality and processing terms; (b) professional advisers where required; (c) authorities when required by law or to protect rights, safety, and security; (d) business transfers in connection with a merger, acquisition, or asset sale, with notice where appropriate; and (e) with your direction or consent (for example when you choose to share an export).
6. International transfers
We may process and store information in countries other than where you live. Where required, we implement appropriate safeguards (such as standard contractual clauses) for cross-border transfers.
7. Retention
We retain personal information for as long as needed to provide the Services, comply with law, resolve disputes, and enforce agreements. Uploaded invoices and subscription records are retained according to your account controls and backup policies until you delete them or close your account, subject to legal retention requirements.
8. Security
We implement administrative, technical, and organizational measures designed to protect information, including encryption in transit where appropriate, access controls, and vendor diligence. No method of transmission or storage is completely secure; we encourage strong passwords and device security.
9. Your choices and rights
Depending on your location, you may have rights to:
- Access, correct, or delete certain personal information.
- Object to or restrict certain processing, or request portability of information you provided.
- Withdraw consent where processing is consent-based.
- Opt out of certain cookies or marketing communications.
- Lodge a complaint with a supervisory authority.
To exercise these rights, contact us using the details below. We may need to verify your request. Authorized agents may submit requests where permitted by law.
10. Children
The Services are not directed to children under the age where parental consent is required for processing, and we do not knowingly collect personal information from such children. If you believe we have collected information from a child inappropriately, contact us and we will take appropriate steps.
11. Third-party services
Our Services may integrate with messaging platforms, analytics tools, or payment providers. Their processing is governed by their own policies. For example, messaging providers may process message delivery metadata according to their terms.
12. Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised version with a new “Last updated” date and, where changes are material, provide additional notice (such as an in-product message or email).
13. Contact
For privacy-related questions or requests, contact us through the channels listed on our website. For convenience, you may also reach us on WhatsApp at +91 77099 93324 for product and support inquiries; please do not share sensitive account passwords in any channel.